Newborn Distribution

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Customer Service

How Can We Help You?

We are pleased to offer the convenience of online payments through the PayFast payment portal. This allows our customers to securely and easily make payments for our products and services.

We use The Courier Guy for our shipping. To simplify the process for our customers, we charge a flat rate for shipping up to 5KG to major centers. However, high-risk or outlying areas may require a higher shipping fee. In such cases, we will contact you upon receiving your order to inform you of any additional charges. If you have any questions about our shipping policy, please do not hesitate to contact us.

We can only accept returns of goods within 7 days of the purchase date, provided that the items are still in their original packaging and have not been used. Customers wishing to return goods other than goods sent incorrectly will be liable for the shipping cost to return the item. Customers who meet this criteria for returns will receive a refund within 7-14 days of our receipt of the returned items. 

 

If you have any questions or concerns regarding our returns policy, please do not hesitate to contact us. We are committed to ensuring that our customers are satisfied with their purchases and will do our best to address any issues that may arise.

We take pride in providing high-quality and safe products to our customers. Our first aid kits and fire extinguishers are designed to meet industry standards and regulations, ensuring that they are effective in emergency situations. We source our products from reputable suppliers and conduct thorough quality checks to ensure that they meet our strict standards. If you have any questions or concerns about the quality or safety of our products, please do not hesitate to reach out to us.

Proper product care is essential for ensuring the longevity and effectiveness of your first aid kits, fire extinguishers, safety signs, and other vital equipment. It is important to follow manufacturer instructions for storage, usage, and maintenance to prevent damage and ensure that the equipment is ready for use in case of emergency. Regular inspections and replacements of expired items are also crucial to maintaining the effectiveness of your equipment. Contact us today to learn more about how to properly care for your safety equipment.

Still Have questions?

Contact us! One of our friendly consultants would be happy to help

Black

Friday Special

Buy one or more First Aid Kits 24 – 27 November 2023 and get a free Mini First Aid Kit (Valued at R430.00) T&C’s apply.